The Naturalpath.com website contains links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Naturalpath.com is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit through a link or advertisement on Naturalpath.com.
We hope that reading our Privacy Policy gives you a clear idea of how we manage information about you. Throughout our Privacy Policy, we have underlined various terms and hot-linked them to our Glossary or to the corresponding Section within the Privacy Policy to help you better understand their meaning.
While you may use some of the functionality of Naturalpath.com without registration, many of the specific tools and services on our website require registration. If you use our website without registering, the only information we collect will be Non-Personal Information through the use of Cookies or Web Beacons.
If you choose to register with our website for certain Interactive Tools or other services, we require you to submit Personally Identifiable Information. Depending on the tool or service you have selected, we may also collect Personal Health Information.
You are responsible for ensuring the accuracy of the Personally Identifiable Information and Personal Health Information you submit to Naturalpath.com. Inaccurate information will affect the information you receive when using our site and tools and our ability to contact you as contemplated in this Privacy Policy. For example, your email address should be kept current because that it is how we communicate with you.
NON-PERSONAL INFORMATION WE COLLECT ABOUT YOU
Even if you do not register with Naturalpath.com, we collect Non-Personal Information about your use of our website, special promotions and newsletters.A. Cookies
We collect Non-Personal Information about your use of our website and your use of the websites of selected sponsors and advertisers through the use of Cookies. Every computer which accesses a Naturalpath.com website is assigned a different Cookie by Naturalpath.com.The information collected by Cookies
- helps us dynamically generate advertising and content on web pages or in newsletters,
- allows us to statistically monitor how many people are using our website and selected sponsors' and advertisers' sites,
- how many people open our emails, and
- for what purposes these actions are being taken.
Cookies are also used to facilitate a user's log-in, as navigation aides and as session timers.
Cookies used by Naturalpath.com are also used to restrict underage use of the tools. Most browser software can be set to reject all Cookies.
Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of our website may not work properly but you do not have to accept our Cookies in order to productively use our site. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission and do not use Cookies to collect or store Personal Health Information about you.
B. Web Beacons
We also may use Web Beacons to collect Non-Personal Information about your use of our website and the websites of selected sponsors and advertisers, and your use of special promotions or newsletters.The information collected by Web Beacons
- allows us to statistically monitor how many people are using our website and selected sponsors' and advertisers' sites,
- how many people open our emails, and
- for what purposes these actions are being taken.
PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT ABOUT YOU
We collect Personally Identifiable Information that you provide to us when you register as a member of Naturalpath.com and/or when you update your member profile. We use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific services you select, send you emails about website maintenance and updates, and inform you of significant changes to this Privacy Policy.A. Newsletters & Emails to You
At registration and at various times as you use Naturalpath.com, you will be given the option of receiving recurring informational/promotional newsletters via email from Naturalpath.com and/or directly from third parties. These emails will not contain Personal Health Information. At the time you sign up for our email newsletters or any time thereafter, you can choose to Opt-In to receiving additional promotional emails from Naturalpath.com.In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the "send" button. You will then be unsubscribed from that newsletter within two to three business days.
You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within the MyNaturalpath page. If you are experiencing difficulties with our automated unsubscribe service, please use our Customer Support Form. Naturalpath.com Customer Service will unsubscribe you from that newsletter as soon as practicable.
In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the website of a third party which, acting on behalf of Naturalpath.com (see Disclosure to Third Party Contractor Websites, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to your selected destination; this re-direction process will not be apparent to you.
When you use Naturalpath.com's "Email a Friend", Naturalpath.com emails the article or other content you designate to your friend's email address and identifies your email address as the sender. Naturalpath.com uses the friend's email address to send your friend the particular email you requested.
B. Emails You Send to Naturalpath.com
This Privacy Policy does not apply to content, business information, ideas, concepts or inventions that you send to Naturalpath.com by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Naturalpath.com. We try to answer every email within 48 business hours, but are not always able to do so.C. Message Boards and other Public Forums
As a service to our users, Naturalpath.com features message boards, chat rooms and other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by medical or healthcare experts.Any information shared (including Personally Identifiable and Personal Health Information) that you reveal in a chat room, message board, Ask Our Expert posting or online discussion is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable or Personal Health Information in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.
D. Website Registration and Interactive Tools on Naturalpath.com
After you have registered as a member of Naturalpath.com, you may choose to use certain Naturalpath.com interactive content, tools and services that may ask you to voluntarily provide other types of information about yourself including Personal Health Information. Some of the tools (like certain quizzes or calculators) do not retain your Personal Health Information, while others store your Personal Health Information in accordance with the authorization you provide at the time you use the tool.E. Subscription Services
From time to time, Naturalpath.com offers users the opportunity to register for paid subscription services. Each subscription service has its own Service Agreement that governs your use of the service and the information we collect to provide the service, including your credit card information. The Service Agreement will be disclosed to you at the time of registration for that subscription service.F. Children
We are committed to protecting the privacy of children. Neither Naturalpath.com nor any of its services are designed or intended to attract children under the age of 13. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13.G. Market Research
From time to time the Naturalpath.com market research department, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our site, our sponsors and opinions on important healthcare issues, through email invitations, pop-up surveys and online focus groups.When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, Aggregate Information of the survey results is reported to the sponsor.
Personally Identifiable Information collected through market research will be used only by Naturalpath.com and its service providers and contractors and will not be given or sold to a third party without your consent or as otherwise permitted by this Privacy Policy.
For market research surveys we will not knowingly accept survey responses from or conduct interviews with any person under the age of 18. Some surveys may provide remuneration to participants such as a small cash fee for your time or an entry into a sweepstakes for a larger prize. Each survey will disclose whether or not it is a paid survey.
In addition to collecting survey responses from our members, Cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled you may not be able to participate in some studies. Cookies may be used to connect survey data with Naturalpath.com site usage characteristics. You will be notified when we would like to use Cookies in this way and your consent will be requested for these Cookies.
REGISTRATION, USE AND TOOLS
Naturalpath.com allows you a secure place to store your Personal Health Information and provides tools and services in order to better manage your health and the health of your family. Personal Health Information Personal Health Information that you enter into one of the Naturalpath.com tools is used to provide you personalized and relevant information on your personalized My Naturalpath.com home page and throughout the product. Naturalpath.com creates a personal home page specifically for you.You control and authorize who can gain access to this page. Aggregate Data Naturalpath.com may combine, in a non-identifiable format, the Personal Health Information you provide with information from other users to create Aggregate Data that may be disclosed to third parties. Aggregate data does not contain any information that could be used to contact or identify you.
For example, Naturalpath.com may use information gathered to create a composite profile of all the users of a particular third party site. These third party websites may use this information to understand community needs and to design appropriate programs and activities on their site.
Naturalpath.com will not disclose your Personal Health Information to any third party without your prior permission, except as otherwise permitted by this Privacy Policy. Interactive Tools on Naturalpath.com Interactive tools within the Naturalpath.com, may gather self-reported Personal Health Information.
In addition, certain of these tools can store Personal Health Information coming from third party data interchange agreements. Naturalpath.com does not knowingly engage in business with a company that uses Spyware nor does Naturalpath.com provide Users with downloadable software that collects or uses any Personally Identifiable Information without full disclosure and consent.
Information collected by third parties not acting on Naturalpath.com's behalf
Sponsors or advertisers on Naturalpath.com may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on Naturalpath.com and in emails, special promotions or newsletters we send you. Some advertisers use companies other than Naturalpath.com to serve their ads and to monitor users' responses to ads, and these companies ("Ad Servers") may also collect Non-Personal Information through the use of Cookies or Web Beacons on our website.In certain situations, information collection may be facilitated by momentarily directing your browser to the website of an Ad Server or other third party acting on behalf of the sponsor, partner, or advertiser before re-directing your browser to its selected destination (e.g., back to Naturalpath.com to show the ad, or to the advertiser's website); this re-direction process will not be apparent to you. We do not control these third parties' use of cookies or Web Beacons, or how they manage the non-personal information they gather through them.
However, we do require sponsors, advertisers and Ad Servers who collect cookie or web beacon information through our website to agree that they will not collect any Personally Identifiable Information from our site without your consent. They have promised us they will not link any non-personal cookie or web beacon information collected by them on our site to Personally Identifiable Information they or others collect in other ways or from other sites except as may be described in connection with a particular program. For example, in connection with "Sponsored Links" furnished by Google, non-personal information sent by your browser to Google when you click on a sponsored link or submit a query may be used by Google as described in its privacy policy.
In addition, Naturalpath.com's Advertising Policy is posted on our website and will provide additional detail about our relationship with advertisers and the companies that serve ads. You should review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies or web beacons on their own sites.
Certain Ad Servers allow you to prevent them from collecting data through the use of cookies. In order to do so, you must opt-out of such data collection with each individual site. Currently, you can Opt-out of Cookies for several Ad Servers by visiting the Network Advertising Initiative gateway Opt-out site. This website will also allow you to review the Ad Server's privacy policies.
DISCLOSURE OF YOUR INFORMATION
Except as set forth in this Privacy Policy or as specifically agreed to by you, Naturalpath.com will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We may only release Personally Identifiable or Personal Health Information to third parties:- to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or
- in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights.
Disclosure to Naturalpath.com Operations and Maintenance Contractors
Naturalpath.com operations and maintenance contractors sometimes have limited access to your Personally Identifiable Information in the course of providing products or services to Naturalpath.com. These contractors include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of our website.Unless you have opted-out of receiving emails and newsletters from Naturalpath.com, these contractors also may have access to your email address to send newsletters or special promotions to you on our behalf or to send emails to you for purposes such as conducting market research on our behalf. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for Naturalpath.com.
We also contractually require that our operations and maintenance contractors
- protect the privacy of your Personally Identifiable Information consistent with this Privacy Policy, and
- not use or disclose your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.
Disclosure to linked sites
In addition to the Third Party Contractor websites that you may access as described above, for your convenience there are links to Third Party websites operated by companies that are not affiliated with the Naturalpath.com website and that do not have contracts to provide content or services through the Naturalpath.com website. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors.Naturalpath.com does not disclose your Personal Information to these Third Party Websites without obtaining your consent. Naturalpath.com does not endorse and is not responsible for the privacy practices of these sites. If you choose to link to one of these Third Party websites, you should review the privacy policy posted on this other website to understand how that Third Party website collects and uses your Personally Identifiable Information.
Disclosure of Aggregate Information
Naturalpath.com may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be an advertiser on our site) that "60% of our users live west of the Mississippi" or that "75% of our users have tried alternative medicine."Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
UPDATING YOUR INFORMATION AND CONTACTING NATURALPATH.COM
A. Updating Your Personally Identifiable Information
Naturalpath.com tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. Naturalpath.com may store user submitted data (PII and/or PHI) in an active database for a period of six (6) months. After six (6) months, user submitted data, including PII and/or PHI will be held in an active database or on an inactive back-up medium for a period of not less than six (6) years.B. Removing your Personal Information
If you have a complaint or problem, please use our Customer Support Form. Our customer service department will forward your complaint to the appropriate internal Naturalpath.com department for a response or resolution. We try to answer every email within 48 business hours, but may not always be able to do so.If you want to:
- delete your Personally Identifiable Information from our systems,
- update the Personally Identifiable Information that you have provided to us, or
- change your preferences with respect to marketing contacts or other activities,
If you do not receive adequate resolution of a privacy related problem, you may write to Naturalpath.com's Privacy Help Desk at:
Naturalpath, Inc.
Attn: Office of Privacy
25 Lusk Street, Suite 302
San Francisco CA 94107
Or call: 415.357.1308
C. Updating Your Personal Health Information in Naturalpath.com
MyHealth Self-Reported Information Please log-in to the Naturalpath.com MyHealth, access your "settings" tab, and the functions will show you how to correct, update or review your information. We remove Personal Health Information only at the request of the authorized user.In order to verify that it is the authorized user requesting removal of his/her Personal Health Information, we require you to send a signed statement, including your name, address, email address and birth date, to the address below authorizing Naturalpath.com MyHealth to remove your Personal Health Information from our active databases and other readily searchable media.
Upon receiving your request, your personal health identifiers stored in active databases and other readily searcheable media will be removed so that you cannot be identified or associated with any Personal Health Information you previously provided.
Mail your requests to:
Naturalpath.com MyHealthWe will notify you after your personal health identifiers have been removed.
Attn: Record Removal
25 Lusk Street, Suite 302
San Francisco CA 94107
Professionally Sourced Health Information For Personal Health Information at Naturalpath.com MyHealth, your ability to correct, update or remove previously provided Personally Identifiable or Personal Health Information only covers information within the reasonable control of Naturalpath.com MyHealth.
We place certain restrictions on your ability to correct, update or remove professionally sourced health information that you have authorized to be entered into your Naturalpath.com MyHealth record. You may potentially authorize physicians, other health care providers, health plans, hospital systems, pharmacists or laboratories (or their respective websites) to provide data into your Naturalpath.com MyHealth record.
While you can remove this professionally sourced information from your record for the purpose of controlling the viewing or sharing of that information, Naturalpath.com MyHealth will maintain an audit log, a notice of that transaction and a copy of the information deleted. Limitations on Removing or Changing Information Upon your request, we will delete your Personally Identifiable or Personal Health Information from our active databases and where feasible from our back-up media.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Naturalpath.com from our servers.
CHANGES TO THIS PRIVACY POLICY
Personally Identifiable Information - We will inform you if a material change to the Privacy Policy, which means a change that expands the permissible uses or disclosures of Personally Identifiable Information allowed by the prior version of the Privacy Policy. Your continued use of the Naturalpath.com website will indicate acceptance of the changes. You may of course choose to Opt-out of continuing to use the Naturalpath.com website. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.Personal Health Information
We will inform you if a material change in the Privacy Policy is made that involves the use of your Personal Health Information, and your express Opt-in authorization will be requested. If you choose to not accept the new privacy policy, then the current privacy policy conditions will remain in effect, so long as Naturalpath.com continues to make the functionality available. Naturalpath.com reserves the right to discontinue or limit functionality in all its products.Non-Significant Changes
Naturalpath.com may make non-significant changes to the Privacy Policy that do no affect Personally Identifiable Information or Personal Health Information. For these instances, Naturalpath.com may not notify the user of such non-significant changes.Copyright 2007. Lark Media Inc. All rights reserved.
