Please read through the following list of frequently asked questions. If you can't find your answer, please contact us and we will answer your question promptly. Thanks!
- How do I post a picture of myself in my profile?
- Why doesn't my picture appear after I upload it?
- How do I hyperlink a website in my blog entry or tip?
- I can't write text while using my browser. Why is this?
- How do I insert pictures and videos into my blog entry or tip?
- How do I play the videos?
- How do I change my password?
- How do I create a blog entry or a tip?
- What is the difference between a blog entry and a tip?
- What kind of information should I write in my blog entry or tip?
- What personal information can others see about me?
Troubleshooting
1. How do I post a picture of myself in my profile?
- Click on the "my NaturalPath" tab on the upper right corner of any page.
- Click on the "picture" tab on the far right side of the myNaturalpath menu.
- Click browse to find the picture you want to post (it will be on your hard drive).
- Click update and your picture will appear.
2. Why doesn't my picture appear after I upload it?
Your picture is probably too large. The maximum file size for uploading images to Naturalpath is 1MB. If you aren't sure how to decrease the size of the image, try using www.shrinkpictures.com, and then upload it again. Here are the five simple steps from www.shrinkpicture.com:
- Browse your computer to find your photo.
- No need to change this setting (350 Pixels).
- No need to change this setting (box unchecked).
- No need to change this setting (Better).
- Click "Resize" and download the new image to your computer.
3. How do I hyperlink a website in my blog entry or tip?
If you want to add a hyperlink, highlight the word/words and click on the hyperlink button in the toolbar (it looks like a paperclip). Add the url in the link url box. You can leave the rest of the lines empty. Click insert.4. I can’t write text while using my browser. Why is this?
If you are having specific technical difficulties, please contact us via our feedback page and we will address the issue as soon as possible.5. How do I insert pictures and videos into my blog entry or tip?
This is not currently available. We are in the process of implementing this functionality and will let you know as soon as it is available.6. How do I play the videos?
To play a video, simply click on the picture and it will automatically load. To pause the video, click on the pause icon in the toolbar at the botton of the video.
If you still can't get the video to play, you will need to install the flash player onto your computer. Get the player here.
7. How do I change my password?
To change your password:
- Click the My Naturalpath tab in the upper right corner of any page.
- Click on the Account tab (second tab from the left, just above your profile information).
- Enter your new password in the fields provided.
- Click Update my profile.
Community
1. How do I create a blog entry or tip?
- Click on the "my NaturalPath" tab on the upper right corner of any page.
- Click on the blog or tip button on the left sidebar of your myNaturalpath page.
- Click on "post a new blog" in the upper right corner.
- Fill out the blog title (keep it short and snappy).
- Add your text to the Body.
- If you want to add a hyperlink, highlight the word/words and click on the hyperlink button in the toolbar at the top of the body section (it looks like a paperclip). Add the url in the link url box. You can leave the rest of the lines empty. Click insert.
- Select a channel (environment, healthy eating, mind-body, natural living, natural medicine) for the contentwith the dropdown menu underneath your next.
- Add relevant keywords.
- Click preview to see your blog and then submit to post it. It will immediately post to the community page and as people rate it, it will move to the other channels.
2. What is the difference between a blog entry and a tip?
- A blog is more of a personal commentary that can include a link to an article or study, a personal experience, or a frustration you want to share.
- A tip is more concrete and includes actionable steps or links on a specific issue or topic.
3. What kind of information should I write in my blog entry or tip?
You can post any information related to alternative health, wellness, and green living. This can include recipes, experiences with diet, personal experiences with natural medicine, green building, etc. Check out our current community postings to get an idea.4. What personal information can other members see about me?
Currently, other users will see whatever you fill out in your myNaturalpath page. The fields are not required. As we add more functionality we will have an option to keep certain information private.Company
1. Where do I find out more about Naturalpath?
You can find out more about our company, vision, and team on our About Us page or at the footer of each page.
If you have further questions, please contact us and we will answer your question promptly. Thanks!
